Shipping and Returns
Receiving your order
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this may take up to 48 hours for shipments to be dispatched.
We work closely with our shipment partner to minimize the potential impact of custom delays on our international customers.
We do not ship on weekends or holidays.
Carriers
We use 2 different carriers:- FedEx
- USPS (United States Postal Services)
When using USPS carrier, we are not responsible for any loss or theft when the package has been delivered to the address with the tracking number as a proof of delivery.
We do offer free shipping with FEDEX ground on orders over $150. If signature is required please select FEDEX GROUND WITH SIGNATURE.
Delivery times vary according to your selected delivery address and the time of day you place your order. WE ARE NOT RESPONSIBLE for USPS or Fedex shipping delays, if any delays should occur please contact your carrier directly.
USPS: 1-800-222-1811
FEDEX: 1 (800) 463-3339
If you wish to receive your package on a certain date, we do offer 2 faster and guaranteed delivery methods: Fedex First overnight and Fedex 2 days Saturday delivery.